Returns & Exchanges

At Garde-Malade, we want you to be completely satisfied with your medical apparel, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. Please ensure all original tags remain attached to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging and include a copy of your packing slip to ensure faster processing at our warehouse.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to your original payment method or issue your exchange within 5-7 business days.